Privacy Policy

Your privacy is fundamental to our mission. This policy outlines how Galtolotu collects, uses, and protects your personal information with the highest standards of security and transparency.

Our Commitment to Privacy

At Galtolotu Co., Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and protection of your data when you visit our website or use our services.

We believe in transparency and want you to understand exactly how your information is handled. By using our services, you consent to the practices described in this policy.

Data Protection

Advanced security measures

Privacy First

Your rights are our priority

Transparency

Clear, honest communication

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Information

Usage Information

  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages

Technical Data

  • Cookies and tracking
  • Session data
  • Communication history
  • Service preferences

How We Use Your Information

We use the information we collect for specific purposes to provide you with the best possible service.

1 Service Provision

We use your personal information to provide, maintain, and improve our services, including processing transactions, responding to your inquiries, and providing customer support. This ensures you receive the best possible experience when using our platform.

2 Communication

We may use your contact information to send you important updates about our services, respond to your questions, or provide technical support. You can opt out of non-essential communications at any time.

3 Analytics and Improvement

We analyze usage patterns and preferences to improve our website functionality, develop new features, and enhance user experience. This data helps us understand how our services are used and identify areas for improvement.

4 Legal Compliance

We use information as necessary to comply with applicable laws, regulations, and legal processes. This includes responding to lawful requests from government authorities or as required by law.

5 Security and Fraud Prevention

We use information to detect, prevent, and respond to fraud, unauthorized access, and other security risks. This helps protect both you and our platform from potential threats and unauthorized activities.

6 Marketing (With Consent)

With your explicit consent, we may use your information to send you promotional materials, newsletters, or information about new services and features that may interest you.

Information Sharing and Disclosure

We are committed to protecting your privacy and only share your information in specific, limited circumstances.

We DO NOT Sell Your Data

Galtolotu does not sell, rent, or trade your personal information to third parties for their marketing purposes. Your privacy is not for sale.

Limited Sharing Scenarios

  • Service Providers: Trusted partners who assist in operating our website and services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

Data Protection Measures

When we do share information, we ensure appropriate safeguards are in place:

  • Strict confidentiality agreements
  • Limited data access protocols
  • Regular security audits
  • Compliance with privacy laws

International Transfers

If data is transferred internationally, we ensure adequate protection through standard contractual clauses, adequacy decisions, or other appropriate safeguards as required by applicable data protection laws.

Your Privacy Rights

You have important rights regarding your personal information. We are committed to helping you exercise these rights.

Right to Access

You have the right to request information about the personal data we hold about you, including how we use it and who we share it with.

Right to Rectification

You can request correction of inaccurate or incomplete personal information to ensure we have the most up-to-date information about you.

Right to Erasure

You may request deletion of your personal information in certain circumstances, subject to legal obligations and retention requirements.

Right to Restrict Processing

You can request that we limit how we use your personal information while we resolve questions about its accuracy or legality.

Right to Data Portability

You can request a copy of your personal information in a structured, machine-readable format to transfer to another service provider.

Right to Object

You can object to certain types of processing, including direct marketing, and we will stop such processing unless we have legitimate grounds.

Data Security Measures

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption Technology

All data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls

Strict access controls ensure only authorized personnel can access personal information on a need-to-know basis.

Regular Monitoring

Continuous monitoring and logging of system activities to detect and respond to security incidents promptly.

Staff Training

Regular security awareness training for all staff members to ensure best practices are followed.

Security Certifications

ISO 27001

Information Security Management

SOC 2 Type II

Security and Availability Controls

Data Breach Response

In the unlikely event of a data breach, we have a comprehensive incident response plan in place. We will notify affected individuals and relevant authorities within 72 hours as required by applicable laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and provide personalized content.

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like page navigation, access to secure areas, and form submissions.

Duration: Session or up to 1 year
Can be disabled: No (required for functionality)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our services.

Duration: 2 years
Can be disabled: Yes

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices to provide a better user experience.

Duration: 1 year
Can be disabled: Yes

Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Duration: 2 years
Can be disabled: Yes (with your consent)

Contact Us About Privacy

If you have any questions about this Privacy Policy or want to exercise your privacy rights, please contact us.

Data Protection Officer

Galtolotu Co., Ltd.
123 Gangnam-daero, Gangnam-gu
Seoul, South Korea
Mon-Fri: 9:00-18:00 (KST)

How to Exercise Your Rights

1.

Send us a written request via email or postal mail with "Privacy Rights Request" in the subject line.

2.

Include your full name, email address, and a clear description of your request or concern.

3.

For data access requests, please specify which information you want to receive.

4.

We will respond within 30 days as required by applicable privacy laws.

Response Timeframes

  • Standard requests: 30 days
  • Urgent requests: 72 hours
  • Complex requests: 45 days (with notification)

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.

Notification of Changes

When we make significant changes to this policy, we will notify you via email or prominent website notice.

Effective Date

Changes become effective on the date specified in the updated policy. Your continued use constitutes acceptance.

Previous Versions

Previous versions of this policy are archived and available upon request for legal or compliance purposes.

Last Updated

December 2024

This Privacy Policy was last updated on December 1, 2024. We encourage you to review this policy periodically to stay informed about our privacy practices.